1. Overview
Welcome to BW HEAVY LLC (“we,” “our,” or “us”). By accessing or using our SaaS platform (“Service”), you agree to comply with these Terms & Conditions. If you do not agree, please do not use our Service.
2. Service Description
BW HEAVY LLC is an AI-powered software that records, analyzes, and summarizes voice calls. The platform uses artificial intelligence to generate notes, extract insights, and help teams manage communication data efficiently.
3. Account Registration
You must create an account to access most features. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
4. Acceptable Use
- Do not upload or record content that violates any law or third-party rights.
- Do not use the Service to harm, harass, or impersonate others.
- Do not attempt to reverse-engineer or exploit our AI models or infrastructure.
5. Payment & Subscription
Some features require a paid subscription. Prices are displayed on our pricing page. Subscriptions renew automatically unless canceled before the next billing cycle.
6. Data Ownership
You retain ownership of your content and recordings. By using our Service, you grant us a limited license to process data solely for the purpose of providing and improving the Service.
7. Disclaimer of Warranties
Our Service is provided “as is” and “as available.” We make no guarantees that it will be error-free, uninterrupted, or suitable for every business use case.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Total liability shall not exceed the amount paid by you in the previous 12 months.
9. Termination
We may suspend or terminate your access at any time for violations of these Terms. You may terminate your account at any time by contacting support.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, State of California.
11. Contact Us
If you have any questions regarding these Terms, contact us at team@bwheavy.net.